IT Service Officer – Access Management - Contract Agent FGIV EEAS Headquarters – Job No 514948

Description

PRINT IT Service Officer – Access Management - Contract Agent FGIV EEAS Headquarters – Job No 514948 13.10.2026 New opportunity Teaser Deadline for sending application: 02/11/2026 at 12.00 noon (CET) Text WE ARE The European External Action Service (EEAS) is the European Union’s diplomatic service. Since 2011, the EEAS carries out the EU’s Common Foreign and Security Policy (CFSP) to promote peace, prosperity, security, and the interests of the EU across the globe. It brings together European civil servants, diplomats from EU Member States, national experts and local staff worldwide. The EEAS supports the High Representative in the exercise of her mandate to steer the Union’s CFSP, including the Common Security and Defence Policy (CSDP), to represent the EU on issues relating to the CFSP and to chair the Foreign Affairs Council. It also supports her as Vice-President of the Commission with regard to her responsibilities within the Commission, including the coordination of other aspects of the EU’s external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. The EEAS Headquarters are in Brussels. It is also responsible for the management of the network of 145 Union Delegations and Offices worldwide. These Diplomatic Representations play a vital role in representing the EU in the country where they are based, in promoting the values and interests of the EU, and in building networks and partnerships. They are responsible for all policy areas of the relationship between the EU and the host country/organisation. The main mission of the EEAS Digital Solutions division is to assist the EEAS and the worldwide network of Delegations in achieving its strategic objectives by supporting administrative and core business processes with modern Information and Communication Technology tools. SCS.5 is a multifaceted Division, including both EEAS staff and in-house service providers, organised in four sectors: Governance & Policies, DevSecOPS & IT Operations, Cyber Security and Network Security. WE PROPOSE The position of IT Service Officer – Access Management contract agent FGIV as per Article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”). The IT Service Officer will support and strengthen access control, managing Identity and Access Management (IAM) and Privileged Access Management (PAM) within a complex, multi-application and multi-layer IT architecture. The successful candidate will be responsible for the operational and governance aspects of privileged access and secure IT administration, including the analysis of access rights across diverse applications, evaluation of existing access management governance, and the implementation of improvements aligned with security and compliance requirements. The role requires a hands-on operations profile, combining technical expertise with structured analysis and close collaboration with internal stakeholders and external service providers. In addition to demonstrating very good analytical and organisational skills, the successful candidate will have to be pro-active and be able to follow the procedures on an autonomous basis. The ability to build and maintain good human relations within the teams and with our internal customers is essential. The selected candidate should demonstrate significant relevant experience. Subject to having passed the CAST exam, the successful candidate will be offered a contract agent position (Function group IV), as per Article 3b of the CEOS, on the basis of a contract with an initial duration of one year. This contract may be successively renewed up to a maximum duration of six years, subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types. PLACE and DATE OF EMPLOYMENT ‎EEAS Headquarters, Brussels, Belgium Post available: immediately LEGAL BASIS FOR RECRUITMENT TO THIS POSITION The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. WE LOOK FOR We are seeking a Senior IT Officer to support and strengthen access control, managing Identity and Access Management (IAM) and Privileged Access Management (PAM) within a complex, multi-application and multi-layer IT architecture. The key responsibilities include: Solution Design & Implementation Design and implement PAM and IAM solutions aligned with business and security requirements. Deploy and configure provisioning workflows (Joiner / Mover / Leaver processes). Integrate IAM/PAM solutions with Active Directory / LDAP and enterprise applications (SAP, ServiceNow, databases, internal systems). Define access governance models and role-based access controls (RBAC). Participate in architecture reviews and security assessments. Provisioning & Deprovisioning Management Implement

Sectors

Source

Source: eeas.europa.eu