[CERN] Software Architect, Service Management Platform (OSI-SMS-2026-140-LD)
Ente: CERN - European Organization for Nuclear Research
Paese: INTL
Descrizione
Department: OSI | Location: Geneva, GENEVA, Switzerland | Level: Not Applicable | Ref: OSI-SMS-2026-140-LD | Posted: 2026-07-08 | Introduction: You will drive the evolution of CERN’s Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider. Functions: Identify and present relevant technical solutions (e.g. AI based automation) by following new releases and announcements from the PaaS service provider (ServiceNow). Regularly interact with business process experts to capture business needs. Prepare and maintain a functional platform development plan in collaboration with our providers, business and the lead developer, participate to prototype building. Assist and replace when needed the platform lead developer in coordinating development effort. Participate to the control and support of development activities, ensuring maximum optimisation, heal | Qualifications: Master's degree or equivalent relevant experience in the field of Computing or a related field. ITIL certificate is an advantage. Experience: Extensive experience in the configuration and development of a comprehensive Service Management platform, preferably ServiceNow. Demonstrated experience in architecting in PaaS platforms. Knowledge of programming techniques and languages: extensive knowledge
Settori: Physics / Engineering / IT / Research
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